• Full-time
  • Hybrid

Field Service Engineer

As a Field Service Engineer at Sentante, you will play a pivotal role in bridging the gap between cutting-edge robotic technology and real-world clinical application.

You will help ensure our product meets high standards of reliability and safety.

About the role

In this role, you will perform on-site technical evaluations, manage the installation of our robotic systems, and identify potential improvements to ensure peak reliability and safety in clinical settings.

You will work closely with cross-functional teams, including R&D engineers, product managers, and medical professionals to ensure our technology integrates seamlessly into the operating room while meeting the highest standards for patient care and regulatory compliance.

Key
responsibilities

  • System Installation & Integration

    Leading the physical setup and integration of robotic systems within hospital environments.
  • Pre-Installation Analysis

    Conducting site surveys of operating rooms, including precise measurements, technical environment analysis, and documentation.
  • Technical Maintenance

    Providing expert maintenance and technical support for medical robotic equipment to ensure 100% uptime.
  • Electronics & Firmware

    Flashing firmware, programming microprocessors, managing network configurations (IP changes, connectivity troubleshooting), and deploying software updates.
  • Mechanical Precision

    Performing assembly and disassembly of complex mechanical nodes using specialized tools (Torx, calipers, laser meters, etc.) while ensuring structural integrity.
  • Diagnostics

    Connecting, operating, and continuously improving diagnostic equipment used for system calibration.
  • Documentation

    Preparing comprehensive technical reports, installation protocols, and maintenance logs.
  • Stakeholder Communication

    Acting as the primary technical point of contact for hospital representatives and clinical staff.

Required skills

Education

Technical education in engineering, mechatronics, robotics, automation, or a related field (bachelor’s degree or equivalent).

Experience

A strong background in both electronics and mechanics. You should be as comfortable with a soldering iron and a debugger as you are with a caliper and a screwdriver.
Understanding of microprocessor programming and network infrastructure.

Mobility & "Extra-Mile" Mindset

A strong willingness to travel frequently across Europe for installations and support. A proactive approach to problem-solving in non-standard situations. You don’t just report problems; you find solutions.

Language

Fluency in English (written and spoken) is essential for international communication.

Perks & benefits

  • Competitive Salary

    2500-4000€/month before taxes, with the final amount depending on the candidate’s qualifications and experience. We offer a competitive salary that is regularly reviewed to ensure fairness and alignment with market standards.

  • Flexible Work Environment

    We provide adaptable working hours and a supportive team culture, allowing you to manage your schedule effectively while working closely with colleagues in the office.

  • Employee Wellness Program

    On your birthday, you can choose between a day-off or an alternative wellness perk, such as access to the on-site SPA or wellness coupons.

  • Paid Time Off

    We offer a benefit that includes a paid day off on your birthday, giving you time to celebrate or enjoy the day as you wish. We also provide two additional paid days that can be used whenever needed, with no questions asked, to support flexibility, personal needs, and a healthy work–life balance.

  • Professional Development

    We support professional development by providing opportunities to learn, grow, and expand your skills. This includes hands-on experience, knowledge sharing within the team, and support for continuous learning as you grow in your role and take on new challenges.

  • Team Buildings & Office Perks

    Company-wide Summer & Winter events, holiday celebrations, and ongoing engagement activities. In-office perks including seasonal treats, fresh fruit, snacks, and sponsored lunch days.

Ready to join?